Mr & Mrs Stoneman - 07/01/2019
We had used Rightlook previously to undertake some small jobs for us and so when it came to converting our garage into a study bedroom with an en suite bathroom they were the obvious choice. We had been so pleased with their previous work that we did not even approach anyone else. From the start Caine was very helpful with general and specific advice and also put us in touch with an architect who drew up plans and guided our application through the planning process. Rightlook went to considerable trouble to match existing brickwork (in colour, texture and size) and in the sourcing of new stained glass windows to match leaded lights. They also put much effort in to making the new porch roof line meld in seamlessly with existing roofs. The build itself was completed on the planned schedule and the agreed payment schedule exactly matched the progress of the work. Rightlook worked every weekday from 8.00 a.m. to 6.00 p.m. despite the hot summer. They never disappeared to undertake other jobs. Their small group of subcontractors also appeared as required to maintain the build schedule. A minor but most significant aspect to their work was how they kept the site clean and clear throughout and at the end of each day. This was most appreciated by neighbours. The completed work met and probably exceeded all our expectations in all dimensions. The only problem we had was with a recalcitrant central heating valve. Rightlook’s electrician spent many many hours trying to track down the cause before the manufacturer admitted that it was a design fault with the valve fitted, and offered a simple and effective solution. Again we were impressed by the efforts made to get things right. We have no hesitation in recommending Rightlook to others. In fact we have already done so. We also have other projects in hand and we will certainly return to Rightlook for these.
Mr & Mrs Ismail - 12/12/2018
I would like to say that I am overwhelmed by what this family run company have achieved with our house. After a few years of planning and quotes we finally came up with what we hoped would be the best solution for our needs. They were very patient and offered help and advice from start to finish. Throughout construction they were very thoughtful and considerate to the fact we were still having to live at the property and were wonderful when it came to looking out for our house cat and making sure she didn't 'escape' when doors were being open and closed. I just stand in the garden and look at the end result, it's amazing. I would choose this company every time.
Ian Wilson - 11/06/2018
We employed Caine and his team to fit our Howdens kitchen along with turning our outside store into a proper utility room. Alongside this was a request to investigate putting a skylight into the kitchen roof. Caine provided a detailed quote prior to work commencing which included a separate quote for the skylight in case it couldn't be done or would be significantly more expensive than the quote. Along with the quote came an indication of the time the job would take plus an approximate start date. Fortunately for us Caine was able to start our job earlier than planned and arrived 8.00am on the first day as agreed in advance and left at around 6.00pm having cleared away all rubble and mess. From then on he and the team would arrive promptly at the agreed start time having text us to let us know when they were starting, would ensure there were dust sheets down in those places in the house they were walking through and would clear the areas of any mess before leaving. Anyone who has had a kitchen re-fitted will know that it can be a bit of a drama and ours was no different. Once the old kitchen was ripped out problems with the existing electrics and plumbing became clear but the team dealt with them professionally, consulting us when they needed to and contained the work within the original quote. What was particularly satisfactory was that Caine managed to modify our old sink arrangement and temporarily plumb it in each night so that we could still wash up which small though it sounds was tremendously useful. Where we wanted extras or changed our mind on things Caine would always make sure we knew any additional costs before progressing. Another excellent aspect to the service from Caine was liaising with the kitchen suppliers over missing parts, damaged parts, wrong parts and parts that just didn't correspond to the original design; this saved us an enormous headache and was clearly a far more effective way of working than us chasing around. The quality of the workmanship was second to none in all aspects and I would defy anyone to find fault with it. Caine himself seems able to turn to almost any task and produce a high quality finish and where he yielded to experts - plumbing & electrics he made sure the customers’ needs were met. At the end of the project there was the inevitable snag list which Caine worked through methodically to our complete satisfaction. Overall, what was a major upheaval for us was kept contained and as trouble free as possible by Caine and we would have no hesitation recommending him to anyone for any job; so much so that the next couple of projects we have planned we will only use Caine and would just wait for him to be free because with this level of craftsmanship and friendly professionalism he's never going to be out of work!
Chris Reilly - 09/10/2018
We dealt with Caine directly and were extremely impressed with his general attitude, timeliness and cleanliness of him and the team throughout the works. We are very happy with the end product we have been left with and plan to use the teams services again.
Mark Smith - 01/02/2018
First the important summary, the work carried out by Caine and his team was first class great finish on the work completed, they have solutions to any problems and complete their work with top quality great plasterers, plumber and electrian make up a top quality team could not find any faults with them all and they work hard but most of all they are a great team to have around